The Food Standards Agency has established an Appeals Panel to consider situations where there has been poor enforcement by Food Inspectors working for local authorities.

food rating scheme

The usual procedure is that a complaint must have first been made to the Inspector’s manager and the investigation concluded.  The panel will only look at situations where the officer has acted in an unreasonable manner, the advice given goes beyond legal requirements or is otherwise incorrect.
Details are available on the FSA’s website, or if you prefer you can discuss the matter with us prior to embarking on this route.  With experience of challenging enforcing authority decisions on many occasions, we can assist you in structuring your complaint and appeal in a way that tries to give the best prospect of success.

We will relate your experience to the published industry guides and other documentation, where they exist in relation to your type of business, so that a clear picture can be built as to why there is a failing on the part of the inspector.


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01491 729 454
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You can contact us during office hours on

01491 729 454

If the matter is urgent and cannot wait, call us or send a What’sApp message to us on

07 933 944 000

Please note that we do not deal with personal injury claims.